If your on-hold recordings don't need to keep in lock-step with
new products, & offers such as variable interest rates,
rebates, etc. -
check into our
Buy-Out Package
The World On-Hold
Our programs are heard nationwide providing customers,
patients, and clients with beneficial information about the organization they've
called... all during the downtime periods we all know as "waiting on hold".
It's that simple. For the record,
we're one of the industry's few original on-hold pioneers.
If you are concerned with the image you present on-hold and want to harness the vast marketing potential of this unique
promotional medium, your inquiries are welcome by phone at 800-873-1354 or
email.
Come join The On-Hold Experts. We promise you'll enjoy
an unmatched level of service.
On-Hold Infosystems serves large and small
organizations in all industries, and is proud to be a vendor to Fortune 500
companies.
Auto dealers, hospitals & clinics, medical groups,
banks, doctor &
dental offices all benefit from our expertise in this unique ad media
that's unlike radio, television, newspapers, or magazines.
On-hold is not an answering machine or
voice-mail. It's for those times when your employees are too busy to care
for every patient, client, & customer. And, it's become a staple
promotional tool that can be presented with delicate finesse, or with
urgency and lots of sell. What is your on-hold marketing strategy? With 23 years experience,
we can help.
If your company receives 50 or more calls
per day, our marketing on-hold program will prove itself as an invaluable
component to
your advertising arsenal.
Defining The Problem
Prolonged wait
times and too many callers on-hold can damage your business.
However, this
problem (primarily caused by understaffing or inadequate employee
support systems) can be capitalized if handled correctly.
With 94% of all marketing budgets devoted to attracting
customer calls, but only 6% allocated to assisting those
callers - companies with large call volumes need to implement
a marketing strategy that goes beyond
simple music-on-hold (MOH) to keep customers engaged.
Seize The Opportunity
Even though your phones are jammed with
clients "on-hold", this is not a bad problem to have. It
means you're busy. Better than too few calls, right? At
this point you can hire more people (not likely at today's wages), or
you can begin engaging your customers waiting on-hold with
target content.
Did you know that 16-20% of all callers
made a purchase based on an offer they heard on-hold?
It's a documented fact.
Solution
Tap your current captive phone audience by using On-Hold Infosystems.
Your own customers are the most receptive audience you'll ever
find
and you won't find a better company than On-Hold Infosystems
to help maximize its ad potential.